FREQUENTLY ASKED QUESTIONS
Are there lifejackets on board?
Can More than 12 Passengers cruise at one time?
Can More than 12 Passengers cruise at one time?
Yes, there is a type 1 PFD for every passenger. Along with all the requirements for a small vessel including a first aid kit.
Can More than 12 Passengers cruise at one time?
Can More than 12 Passengers cruise at one time?
Can More than 12 Passengers cruise at one time?
The maximum capacity of our vessel is 12 passengers during a tour. We do not recommend children under the age of eight.
WHAT ABOUT TOILETS?
Can More than 12 Passengers cruise at one time?
HOW FAST DOES THE PALAPA BOAT GO?
Our new palapa boats are 18' in diameter. There is a 3' x 6' tiki-toilet located at the back of the vessel.
HOW FAST DOES THE PALAPA BOAT GO?
HOW FAST DOES THE PALAPA BOAT GO?
HOW FAST DOES THE PALAPA BOAT GO?
Average speed is 4-6 nautical miles per hour.
HOW CAN YOU SELL ALCOHOL?
HOW FAST DOES THE PALAPA BOAT GO?
DO YOU OPERATE IN THE RAIN??
Commercial Vessels are NOT regulated the same way leisure vessels are regulated.
DO YOU OPERATE IN THE RAIN??
HOW FAST DOES THE PALAPA BOAT GO?
DO YOU OPERATE IN THE RAIN??
We do operate in the rain as the palapa boats are covered. However, the captain can decide at anytime to cancel due to conditions. This may include choppy water.
WHAT IS THE BEHAVIOURAL CODE OF CONDUCT?
WHAT IS THE BEHAVIOURAL CODE OF CONDUCT?
WHAT IS THE BEHAVIOURAL CODE OF CONDUCT?
You are responsible for staying under control and abiding by our behavioral agreement. If the Captain determines your behavior is inappropriate you will be removed from the tour without refund and appropriate measures will be taken.
Can I pay on the day of the tour?
WHAT IS THE BEHAVIOURAL CODE OF CONDUCT?
WHAT IS THE BEHAVIOURAL CODE OF CONDUCT?
Yes, we do allow walk-up bookings and payment. Keep in mind that we do not guarantee there will be walk-up availability. When pre-booking, you must pay at the time of booking. You cannot reserve online and pay upon arrival.
Can I Smoke/VApe on the Palapa Boat?
WHAT IS THE BEHAVIOURAL CODE OF CONDUCT?
Can I Smoke/VApe on the Palapa Boat?
Municipal by-law prohibits the smoking and vaping of tobacco, cannabis, and any other substance in public places and workplaces including our Tiki Boats.
Can I play my own music on board?
Can I play my own music on board?
Can I Smoke/VApe on the Palapa Boat?
Yes, we do have bluetooth-capable stereo systems that can sync to your phone and choice of music. Unless you chartered the whole boat, others may not be fans of your playlist, in which case, we use ours.
INDIVIDUAL TICKETS VS CHARTERS
Can I play my own music on board?
INDIVIDUAL TICKETS VS CHARTERS
Individual tickets sold may mean that other passengers may join your tour. You may charter the full boat if you like and have up to 12 people on board. The price of a charter is the same price as 10 tickets.
Can I have a longer Cruise?
Can I play my own music on board?
INDIVIDUAL TICKETS VS CHARTERS
You may book a Back-2-Back charter which will extend your cruise to 3.5 hours total. This is subject to availability.
*You can also book 2 boats side by side.
Pre Departure Safety Briefing
English
This is the English version of the Safety/Information video that will be played on our palapa before each cruise. Visitors are encouraged to view the video prior to arriving.
French
Il s'agit de la version française de la vidéo sur la sécurité et l'information qui sera diffusée sur notre palapa avant chaque croisière. Les visiteurs sont encouragés à visionner la vidéo avant leur arrivée.
CANCELATION POLICY
Cancellations with a 72 hour advance notice will result in no charge. Canceling your reservation after the 72 hour window is non-refundable unless PALAPA TOURS has to cancel the reservation. Unfortunately, this includes arriving under the influence of drugs or alcohol, arriving late, exceeding the weight limit, no shows, personal emergencies or personal mishaps. If Palapa Tours has to cancel the reservation due to inclement weather or any other reason including covid related, you may reschedule or receive a refund. Weather cancellations are determined only by Palapa Tours. Weather must be inclement at our location at your specific scheduled time. No exceptions. Thank you for understanding our policy.
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Palapa Tours International Corp. & Tiki Tours International Corp. All Rights Reserved.
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